Navigation Bar Resources not appearing

An odd one today. Several Navigation Bar Resources just would not appear for the Set members that should have been able to see them. Here’s what I observed:

  • The Administrators could see and use the NBRs,
  • The NBRs were listed when I viewed members of the Set of NBRs with the particular Usage Keyword,
  • The MPR was correctly configured,
  • The members of the user Set could see most of the NBRs with their Usage Keyword – but three were stubbornly unavailable.

I tried all sorts of things. In the end I deleted the relevant Usage Keyword from each of the missing NBRs, submitted the change, then re-added exactly the same Usage Keyword. And then the NBRs appeared!

I looked for trailing spaces in the Usage Keywords as I deleted them – couldn’t see anything wrong. But anyway, at least re-adding them fixed it, and I’ll just chalk it up to “boy that was weird”.

2 Replies to “Navigation Bar Resources not appearing”

  1. Hi Carol,

    Have you tried to rebuild index on the FIMService Database?
    I often view some odd thing like that (Objects not found when search, and just after creation) and the rebuild index solve it!

  2. I’d rebuilt the index only that morning due to performance problems. Never done it for things disappearing – interesting to know.

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